MSSP Case Study : Agency Achieves 100% Multi-Cloud Security Visibility with AKATI Sekurity's 24/7 SOC

MSSP Malaysia
Customer Overview Dashboard - Dark Theme

About the Customer

Industry Regulator Agency
Challenge
Multi-cloud security complexity across AWS, Azure, and Aliyun with limited 24/7 monitoring capabilities
Solutions Used
AKATI Sekurity MSSP with Stellar Cyber XDR, 24/7 SOC, multi-cloud API integrations

Customer Profile

The client manages complex infrastructure spanning multiple cloud platforms. Their mission-critical operations required enterprise-grade security monitoring and threat detection across diverse technological environments to support the nation's digital transformation initiatives.

The Challenge: Fragmented Security in a Multi-Cloud World

The client's security team needed to protect an increasingly complex digital environment while maintaining operational efficiency. Key challenges included:

  • Multi-Cloud Complexity Infrastructure spanning AWS, Azure, and Alibaba Cloud created visibility gaps and hindered cross-platform security event correlation.

  • Limited SOC Capabilities Without 24/7 security operations, the organization couldn't continuously monitor their global operations, leaving critical vulnerability windows during off-hours.

  • Alert Fatigue Overwhelming volumes of uncorrelated alerts made it difficult to distinguish real threats from false positives, causing delayed responses and potential oversight of critical incidents.

  • Compliance Requirements Stringent government regulations demanded comprehensive audit trails, detailed incident documentation, and adherence to national cybersecurity frameworks.

The AKATI Sekurity Solution: Unified Multi-Cloud Security Operations

To address these complex challenges, AKATI Sekurity deployed a comprehensive MSSP solution utilizing Stellar Cyber's Open XDR platform, providing unified security operations across all cloud environments.

24/7 SOC Operations & Intelligence

The MSSP deployment immediately established round-the-clock security monitoring with expert analyst oversight. The solution implemented 213 machine learning models for behavioral analysis, providing deep visibility into network anomalies and emerging threats across all platforms.

Key Solution Components:

  • Three-Tier Analyst Structure: L1, L2, and L3 analysts with specialized expertise in government security requirements

  • 15-Minute Critical Response SLA: Immediate escalation for critical threats affecting government operations

  • Advanced ML Detection: 213 machine learning-powered use cases with MITRE ATT&CK framework integration

  • Unified Dashboard: Single pane of glass management through Stellar Cyber XDR platform

Multi-Cloud Security Integration Dashboard

Multi-Cloud Security Integration

Unified Security Visibility Across Hybrid Infrastructure

☁️

AWS

Amazon Web Services
  • CloudTrail
    Audit logging and compliance tracking
  • GuardDuty
    AI-powered threat detection
  • CloudWatch
    Performance monitoring and alerting
  • EC2 Protection
    Agent-based instance protection

Azure

Microsoft Azure
  • Event Hub
    Centralized log aggregation
  • Entra ID + SOAR
    Automation workflows
  • Defender for Endpoint
    Automated remediation
  • Office 365 Security
    Email, SharePoint, Teams coverage
🌏

Alibaba Cloud

Aliyun
  • Security Center
    Native threat detection
  • Custom API Connectors
    Comprehensive logging
  • Behavioral Analytics
    Advanced anomaly detection
  • Cross-Cloud Correlation
    Multi-platform visibility
🏢

On-Premise

Network Security
  • Firewall Integration
    Next-Gen Firewall Platforms
  • Network Monitoring
    Appliance monitoring
  • Active Directory
    Security monitoring
  • Legacy Systems
    Protection and visibility
🛡️

Single Pane of Glass

This unified approach eliminated blind spots while maintaining native platform capabilities, enabling the security team to manage all environments from a centralized dashboard.

4
Platforms Integrated
15+
Security Tools
24/7
Monitoring
100%
Visibility

Implementation Methodology: Phased Deployment Approach

The implementation followed a structured five-phase methodology designed to minimize disruption while maximizing security coverage:

Implementation Timeline

Implementation Timeline

Phase Activity Timeline Outcome
Deployment Integrated SIEM across multi-cloud infrastructure and servers Week 1-2 Complete infrastructure visibility established
Baseline Established normal behavior patterns using > 200 ML-powered use cases Week 2-3 Behavioral baseline for anomaly detection
Integration Connected API connectors across AWS, Azure, and Aliyun platforms Week 3-4 Unified multi-cloud monitoring achieved
Optimization Fine-tuned detection rules and reduced false positives through ML learning Week 4-5 Optimized alert accuracy and reduced noise
Stabilization Achieved consistent 15-minute SLA with comprehensive threat coverage Week 5-6 Full operational capability delivered

Results Achieved: Measurable Security Transformation

The AKATI Sekurity MSSP solution delivered significant improvements across all key security metrics:

Security Transformation Results

Results Achieved

Measurable Security Transformation

Improved
<15min
Response Time
From detection to response, achieving rapid threat mitigation
Reduced
🛡️
85%
Alert Reduction
Fewer false positives through ML-powered correlation
Expanded
🌐
100%
Cloud Coverage
Complete visibility across all cloud platforms
Achieved
📊
100%
Compliance
Full regulatory compliance achieved and maintained
Enhanced
🎯
3x
Threat Detection
Faster identification of advanced persistent threats
Active
🔒
24/7
SOC Operations
Round-the-clock security monitoring and response

Operational Excellence Metrics

24/7 Coverage Achievement:

  • Round-the-clock monitoring with expert SOC analyst coverage across all time zones

  • Zero service downtime since deployment

  • Consistent 15-minute response time for critical incidents

  • 99.99% uptime for all monitoring services

Threat Detection Effectiveness:

  • 213 machine learning models deployed for intelligent threat detection

  • Advanced behavioral analysis across all integrated platforms

  • MITRE ATT&CK framework integration for comprehensive kill chain analysis

  • Real-time correlation of security events across multi-cloud infrastructure


Conclusion: Setting the Standard for Government Cybersecurity

The successful deployment of AKATI Sekurity's MSSP solution demonstrates how government agencies can achieve enterprise-grade cybersecurity across complex multi-cloud environments. The transformation from fragmented security monitoring to unified, proactive threat prevention represents a significant advancement in the client's security posture.

Key Success Factors:

  • Unified Visibility: Single-pane-of-glass management across all cloud platforms

  • Advanced Analytics: Machine learning-powered threat detection with 213 use cases

  • Expert Operations: 24/7 SOC with specialized government security expertise

  • Rapid Response: 15-minute critical incident SLA consistently achieved

  • Scalable Architecture: Cloud-native solution supporting continued growth

The engagement not only provided immediate security improvements but also established a scalable foundation for the agency's continued digital transformation journey. By partnering with AKATI Sekurity, the organization transformed from reactive security management to proactive threat prevention, enabling focus on strategic government initiatives while maintaining comprehensive cybersecurity protection.

This case study exemplifies AKATI Sekurity's capability to deliver sophisticated managed security services that address the unique challenges of government cybersecurity in multi-cloud environments, setting new standards for public sector digital security operations.

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